We recently released an updated interface for Adapt in the US staffing markets. Not only was the interface designed for a more modern feel, but it also improves user experiences by increasing streamlined workflows and making it easier for users to be productive. Recruiters and sales team members are able find talent and manage sales opportunities faster than ever. To make enhancements to ATS systems for maximizing productivity and update the interface, recruitment technology providers have a lot to consider. Learn how our product team researched, developed and delivered updated staffing technology systems to make recruiting organizations more profitable—
It was important to have a modern, sleek look and feel to the recruitment software systems, but the priority was to ensure users could maximize efficiency and focus on revenue generating activities. Numerous users and stakeholders provided feedback and a team of third-party usability experts were consulted. The outside team that specialized in software usability were trained on our older recruitment software system so they could understand how recruiters were using the system in addition to shadowing users and getting direct feedback from clients.
A large part of our research outcome was around streamlining the system and laying out the screens in the right ways. Those principles were applied throughout the design of our flagship products. Everything from calendar, journal and record displays to system navigation and notifications; all of those areas have been re-designed to reduce the number of clicks and present the information in the most intuitive ways. Careful consideration was given around the screen layouts and navigating through the system, especially as the eye scans around the screen to easily absorb the data.
Keep users organized and efficient
The Adapt tasks and calendar management system is fully integrated with the workflow system and visible to users through integrated calendar and task views. Everything is updated in real-time for better organization to maximize productivity and provide visibility into personal workloads. The notification icons in the Adapt header bar allows users to instantly see how many appointments are scheduled for the day and how many outstanding tasks need attention, all updated in real time. A single click, wherever you are in the system, displays any new appointments or any new tasks that have been allocated to you in addition to pop-up notification messages which fade in over the Adapt user interface, giving users a helpful visual cue.
Incorporate an intuitive navigation
The main goal in the updated product design was increasing speed and making the system more intuitive. Not just faster from a technical perspective, but for the recruiter’s whole experience. When looking at a candidate record the first screen contains all needed information at a glance. The user does not have to navigate away and look at other screens, making it faster and easier for recruiters to work with candidates. The same is true of company, job and contact records, the first screens present all the information users need with embedded documents viewable through scrollable windows. Those kinds of changes reduce the amount of traffic sent online and make the application itself more responsive. Keeping revenue-generating tasks quick help team members increase productivity and profitability.
Another navigation enhancement to reduce clicks are fly out menus. For example, if you hover over a LinkedIn URL a fly-out to the main LinkedIn page pops-up, so you can actually see the profile right there without further clicks or manual steps. The same is true for other aspects of the system, if you hover over someone’s name or a company name a fly-out will appear so you can quickly see the information, move away and the fly-out disappears. No need to click through multiple windows, this navigation design keeps processes fast and easy.
Enhanced technical speed
Speed is important because most of the activity performed by recruiters and sales team members is very time-bound. Streamlining the whole process to increase sales volume and enable recruiters to identify the right candidates and put them forward as quickly as possible is key. From a system perspective we’ve done a number of things. We operate a number of tools throughout the life cycle of our solutions, including our historic solutions, to enable us to fully understand which elements of the software are working efficiently and which are working less efficiently than they should. We use these tools to see if any inefficiency we may find is due to our infrastructure. It might be as simple as adding more memory is needed, or the actual code might need to be factored. With Adapt, we’ve refactored some areas of code which means, under the hood, the system is faster and more efficient.
To find out more information on Adapt, contact us today for a demo.